Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@technavius.net.

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Please note: Items sent back to us without first requesting a return will not be accepted.

You can always reach out to us with any return questions at info@technavius.net.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as:

Perishable goods (e.g., food, flowers, or plants)

Custom products (e.g., special orders or personalized items)

Personal care goods (e.g., beauty products)

Hazardous materials, flammable liquids, or gases

If you’re unsure about your specific item, please get in touch.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.